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How to install Genealogy Assistant

This guide installs Genealogy Assistant in your browser and starts your free 30-day trial, with every feature turned on. It takes a few minutes in Chrome, Firefox or Edge. Safari on a Mac installs from a small app instead, which Install Genealogy Assistant for Safari covers.

How do I install Genealogy Assistant?

  1. Open the store page for your browser:

Install Genealogy Assistant for Safari

This guide installs Genealogy Assistant in Safari on a Mac. It then starts your free 30-day trial or logs you in to a plan you already have. Unlike the Chrome, Firefox and Edge versions, it comes as a small Mac app. The app adds the extension to Safari and keeps it up to date.

Before you start, check that your Mac has what the Safari version needs:

  • A Mac running macOS 12 (Monterey) or newer.
  • Safari 17 or newer.

How to use Genealogy Assistant

This guide shows you how to find any Genealogy Assistant feature in the pop-up panel, turn it on or off, and change its settings. Read it once you have installed the extension, or whenever a feature is not doing what you expect on a page.

Advanced Settings in Genealogy Assistant

This guide explains every setting in Advanced Settings, section by section. Use it to change how a feature works, add your family trees to Quick Search, or back up your settings and data. Every change saves as you make it, so there is no Save button.

Advanced Settings opens inside the Genealogy Assistant pop-up panel.

How to purchase Genealogy Assistant

This guide buys a Genealogy Assistant plan, during your free trial or after it ends. You choose a plan and pay on a secure payment page from Stripe, our payment processor. Every feature then keeps working on each computer where you log in with the same email address.

How do I choose a plan?

  1. Click the Genealogy Assistant icon in your browser’s toolbar to open the pop-up panel.

How to log in to your Genealogy Assistant account

This guide logs you in to a plan you have already bought, on a new computer, in another browser, or after reinstalling Genealogy Assistant. Your plan belongs to the email address you paid with, not to a computer, so that same address logs you in wherever you install it.

How do I install Genealogy Assistant on this computer?

  1. Open the store page for your browser:

How to switch to a lifetime plan

This guide moves a monthly or yearly subscription to the lifetime plan. A subscription can’t be converted directly. Instead, you cancel it, let the time you have already paid for run out, and then buy the lifetime plan with the same email address.

Cancelling does not cut off your access. Your subscription keeps working until the end of the period you have already paid for, so you never pay twice for the same time.

How to sign up with a promotion code in Genealogy Assistant

This guide buys a Genealogy Assistant plan with a promotion code, such as one we have sent you by email. You type the code on the payment page before you pay, and the total drops to the discounted price. The rest of the purchase is the same as buying without a code.

How do I use a promotion code?

  1. Click the Genealogy Assistant icon in your browser’s toolbar to open the pop-up panel.